Expert Center
TECHNICAL SUPPORT
& MAINTENANCE
Within the framework of maintenance contracts, we support our customers in the installation, administration and use of systems and software.
In our laboratories, we carry out an annual check and calibration of the equipment, in order to ensure that it is maintained in operational condition.
Our maintenance contracts include the following services:
- Personalized telephone assistance
- Secure customer area on our website
- Secure customer area on our website
- Hardware maintenance
- Metrological controls
- Calibration
We can also offer on-site intervention services.
TRAINING
We offer training in the use of our solutions, from getting started to managing and exploiting data:
- Commissioning
- On demand
- GIS Solutions
- Data management and analysis software
We support our customers in the methodology of data collection, structuring and processing.
INTEGRATION
We carry out the integration of auscultation equipment on dedicated vehicles.
We assemble the different components, ensuring their compatibility and checking their compliance with technical requirements.
This mission is based on a rigorous methodology and procedures :
Specification – Planning – Realization – Qualification – Deployment.
We intervene on existing architectures including :
- Various sensors : Cameras, LASER, lidar, GNSS, Inertial units, Odometers, …
- Gustave Eiffel University certified equipment : MLPL, unibox, …
- Signal conditioning interfaces
- Communication interfaces : Toolholder Architecture, dedicated Ethernet Protocols, …
- Third party software